# Bug Reporting

## Easily Report a Bug in Your Runs!

{% hint style="success" %}
We have created an easy way to report your runs. Was your run flagged as suspicious, but you are sure you did everything right? You can report both suspicious and successful runs directly to our team through the app!
{% endhint %}

1. Go to your **Profile** section
2. Click on **Activities** and scroll down to **All Runs**
3. Select the run you want to report
4. At the bottom of the page, click **Contact Support**
5. Submit your report — thank you!

<div><figure><img src="/files/4CTNE773a2NYJJCcS8Tj" alt=""><figcaption><p>Open the App</p></figcaption></figure> <figure><img src="/files/6zdswpFZtMqUF4wn8Xev" alt=""><figcaption><p>Go to your profile</p></figcaption></figure> <figure><img src="/files/RVcuM9d2Q2AhdSB2AE6m" alt=""><figcaption><p>Select the Run</p></figcaption></figure> <figure><img src="/files/7MdWpzcePRpUs918lYiU" alt=""><figcaption><p>Press the CONTACT SUPPORT button</p></figcaption></figure> <figure><img src="/files/JeuUXyzFmD8x5vRRmvyH" alt=""><figcaption><p>Report the bug! </p></figcaption></figure></div>

## IMPORTANT!&#x20;

{% hint style="danger" %}
**A run flagged as&#x20;*****FAILED*****&#x20;is the result of the anti-cheat system detecting it as suspicious, so it will not count toward a challenge.** It simply means the run was marked as suspicious.&#x20;

**Bug reporting is only for cases where you truly ran (without cheating), but your run was still marked as&#x20;*****FAILED*****&#x20;and suspicious.**&#x20;

Thank you for understanding!
{% endhint %}


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